Enhancing Call Center Productivity

Sales Sheet

OPPORTUNITY

In 2018, Xpressa Payment Solutions, a provider of safe, secure, and fast Point-of-Sale and Online Payment Gateway solutions on premise or on the go, began looking for a solution that offered quick identification of merchants when they called customer support. Xpressa wanted to increase the certainty in knowing
the caller was who they said they were, thereby reducing or eliminating fraudulent requests to change a merchant’s funding bank account information.

The Results

Offer the highest level of security for congregants, parishioners and worshipers.

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Identify members and visitors with biometric certainty.

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Allow for seamless entry, or require digital identity verification upon arrival.

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Choose from a variety of secure digital authentication methods: facial biometrics, PIN numbers, or scannable QR codes.

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Make adjustments as needed for particular scenarios and special events.

Learn how Xpressa leveraged Identity Portal and Verified to enhance call center productivity

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Provide a more secure, safe, open-door environment at any location or event, and enhance member relationships.

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